Support Helpdesk Availability Issues
Cloudflare’s support portal and live chat became unavailable during a helpdesk provider outage on September 16, 2026. The company warned that customers could struggle to submit or view tickets and face delayed responses. Emergency phone support remained available for P1 and emergency cases, but could also be slow. Cloudflare reported a fix at 13:34 UTC and resolution at 14:58 UTC.
Source Cloudflare Status
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